FAQs

We pride ourselves on swift shipping. Our customers often receive their products earlier than anticipated. We use standard ground shipping for all orders. Most orders placed before 11 a.m. EST are shipped the same business day. Please note that international and Canadian orders may incur additional shipping charges and customs fees, which are beyond our control. These orders might also experience longer delivery times due to customs processing. Similarly, orders to Alaska and Hawaii may have extra shipping charges and longer delivery times. If you need to expedite an order, please contact our customer service center at 989-235-1427 for rates and details.

As per legal requirements, we apply taxes to purchases made within the state of Michigan. All purchases made outside of Michigan are exempt from sales tax.

In the event of a part failure, please contact us directly. We'll send you a replacement part first. After you've completed the installation, you can then return the faulty part to us.

We're here to assist you with any issues, questions, or concerns. Please don't hesitate to reach out to us via phone or email at info@americanundercar.com.